Privacy Policy
Last updated: 23 October 2026.
This Privacy Policy explains how Tech Talk UK ("we", "us", "our") collects and uses personal data when you visit our pages, place an order for The Migrator service, or contact us. You can contact us at [email protected].
1. Our role
For the personal data of our customers, enquirers and website visitors, we are the controller. This means we decide how and why it is used.
When we move your Content between your GoHighLevel accounts, the personal data inside it, such as your contacts, belongs to you. For that data you are the controller and we act as your processor, only on your instructions. Clause 9 of our Terms and Conditions covers this.
2. What we collect
- Order details: your name, business name, email address, phone number and billing details, which you give us when you order.
- Payment details: payments are taken by Stripe. We see that a payment was made, the amount and the payer's name and email. We do not see or store full card numbers.
- Onboarding information: which accounts are involved, the account names and location IDs, who is granting access and their role, the date access should end, and what you want moved.
- Access details: login or integration access to your accounts, which you share with us through a secure password manager. We use it only for your job and stop using it when the job is done.
- Messages: emails and other messages you send us, and our replies.
- Affiliate details: if you apply to our affiliate programme or become an affiliate, your name, email address, business name, website and social profiles, how you plan to promote us, and later the email address of your PayPal account, together with records of the referrals and commission credited to you.
- Technical data: basic information about how you use our pages, such as your device, browser and pages visited. See section 10.
3. What we use it for, and our legal basis
- To take your order and carry out the Service. This includes confirming your order, onboarding you, doing the move and sending your Move Record. The legal basis is performing our contract with you.
- To take payment and keep financial records. The legal basis is performing our contract with you and meeting our legal obligations, such as keeping accounts.
- To answer your questions and give support. The legal basis is our legitimate interest in running our business and helping our customers.
- To keep our systems and your accounts safe, and prevent fraud. The legal basis is our legitimate interest in security.
- To run our affiliate programme. This includes reviewing applications, tracking referrals, working out and paying commission, and keeping records. The legal basis is performing our contract with you, our legitimate interest in running the programme, and meeting our legal obligations for financial records.
- To send you marketing emails. We only do this if you have agreed, and you can unsubscribe at any time. The legal basis is your consent.
4. Who we share it with
We only share personal data with people who need it to provide the Service. We do not sell your personal data.
- HighLevel: the platform that hosts our pages, forms and emails, the platform your accounts run on, and the system that tracks affiliate referrals.
- Stripe: to take payments.
- PayPal: to pay affiliate commission.
- LastPass: the password manager we use to receive and hold the login details you share with us, only for as long as your job needs them.
- Professional advisers and our accountant: where needed to meet legal and financial obligations.
- Authorities: where the law requires it.
These providers process data under their own terms and privacy policies.
5. Sending data outside the UK
Some of our providers, including HighLevel, Stripe, PayPal and LastPass, may process data outside the UK. Where they do, we rely on safeguards the law recognises, such as an adequacy decision or the UK International Data Transfer Agreement or Addendum.
6. How long we keep it
- Move Record and working files: 7 days after the move is completed, then deleted, unless you ask us in writing to keep them for longer.
- Order and payment records: 6 years, to meet our accounting and tax obligations.
- Enquiries and messages: up to 24 months after our last contact with you.
- Access details: removed from our password manager when your job is complete.
- Affiliate details: while you are an affiliate and for up to 24 months after you leave. Commission and payment records are kept for 6 years, to meet our accounting and tax obligations.
- Marketing details: until you unsubscribe or withdraw consent.
7. Keeping your data safe
We use appropriate technical and organisational measures to protect personal data. Access to your accounts is limited to the people working on your job, is used only for that job, and you can withdraw it at any time.
8. Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal data we hold about you;
- ask us to correct data that is wrong or incomplete;
- ask us to delete your data, in some circumstances;
- ask us to restrict how we use your data, in some circumstances;
- object to us using your data where we rely on legitimate interests;
- ask for your data in a portable format, where this applies;
- withdraw your consent at any time, where we rely on consent.
To use any of these rights, email [email protected]. We will reply within one month. If your request is about personal data inside Content we moved for a business customer, we will pass it to that customer, because they decide how it is used.
9. Complaints
If you are unhappy with how we have handled your data, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
10. Cookies and similar technologies
Our pages are built and hosted on the HighLevel platform. These pages use cookies and similar technologies that are needed to make the pages work, such as keeping forms and the checkout working. They may also collect basic usage data to help us understand how the pages are used. You can control cookies in your browser settings, but parts of the pages may not work if you block the essential ones.
11. Business use only
The Service is for businesses. We do not knowingly collect personal data from anyone under 18.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version is always on this page, with the date it was last updated shown at the top.
13. Contact
Tech Talk UK. Email: [email protected].